Privacy policy

Last updated: October 31, 2025

This Privacy Policy describes how ReCreate AI, LLC (“re:kr AI”, “we”, “our”, or “us”) collects, uses, and discloses your information when you use our website and related services (collectively, the “Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our Service, including:

Personal Information

When you create an account or subscribe to a plan, we may collect:

  • Name and surname

  • Email address

  • Payment information (processed securely through Stripe)

  • Company or organization name (if applicable)

Usage Data

Automatically collected data may include:

  • IP address and browser type

  • Device information and operating system

  • Time spent on pages, clicks, and other activity data

Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, security, and analytics. You can disable cookies through your browser settings, but some parts of the Service may not function properly.

2. How We Use Your Information

We use your personal data to:

  • Provide, operate, and maintain the Service

  • Process payments and manage subscriptions

  • Communicate with you (e.g., service updates, account notifications)

  • Improve functionality and user experience

  • Prevent fraudulent or unauthorized activity

  • Comply with legal obligations

3. Payments and Subscriptions

All payments for our paid monthly and yearly plans are processed securely through Stripe.
re:kr AI does not store or have access to your full payment details, such as credit card numbers. Stripe handles payment information in accordance with their own Privacy Policy.

When you subscribe:

  • You authorize recurring billing through Stripe until cancellation.

  • You can cancel your plan at any time via your account settings; your access will remain active until the end of your billing period.

  • Refunds, if applicable, follow our refund policy as outlined in our Terms of Service.

4. Sharing and Disclosure of Data

We may share your information with:

  • Service Providers (e.g., hosting, analytics, and payment processing partners such as Stripe)

  • Business partners or affiliates, for operational or analytical purposes

  • Legal authorities, if required by law or to protect rights and property

  • Successors or acquirers, in case of a merger, acquisition, or sale of assets

We never sell your personal information to third parties.

5. Data Retention

We retain your data as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data may be stored for a shorter period unless required for security or improvement purposes.

6. Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place to protect your personal information in compliance with applicable laws.

7. Data Security

We use commercially reasonable measures to protect your data. However, no online transmission or storage system can be guaranteed 100% secure. By using our Service, you acknowledge these risks.

8. Your Rights

You may:

  • Access, update, or delete your personal information

  • Request correction of inaccurate data

  • Withdraw consent for marketing communications

  • Delete your account by contacting us directly

We may retain certain data when required by law or for legitimate business reasons.

9. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us immediately.

10. Links to Third Parties

Our Service may include links to third-party websites. We are not responsible for their content, privacy practices, or policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last updated” date. Material changes will be communicated via email or platform notifications.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: info@recreate.video
Company: ReCreate AI, LLC
Address: 131 Continental Dr, Suite 305, Newark, Delaware, USA
Website: https://rekr.ai

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